Effective date: February 10, 2023
This Privacy Policy (“Privacy Policy”) explains how our mobile Application / Websitevoge: Avatars creator (“voge” or “application”)/ Metabrix Labs Private Limited (“Company” “us,” “our,” and “we”) uses your information and applies to all who use our Application / Website and its activities we own or control. This Privacy Policy is incorporated in our Terms of Use, which also apply when you use our Application and our website: https://metabrixlab.com/voge/ (“Website”).
By using the Application, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, your choice is to refrain from using our webApplication or apps. By accessing or using our webApplication or apps, you agree to this privacy policy.
We may, at our sole discretion, modify this Privacy Statement at any time. Since we may change this privacy policy, we recommend that you check the current version available from time to time. If we make changes to this statement, we will update the “Last Modified” date at the top of this page.
Here are some important definitions to help you understand our terms and this Privacy Policy:
A small note on how the Realistics Avatars feature works.
Voge uses a Neural Network Model Stable Diffusion that allows users to generate personalized Realistics Avatars (“Avatars”).
We do our best to moderate the parameters of the Stable Diffusion model, however, it is still possible that you may encounter content that you may see as inappropriate for you.
We also encourage you to get acquainted with our Terms of Use to understand how we provide services to you.
We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy explains what we do with your Personal Data (as defined below) and allows you to manage your Personal Data effectively.
Please read this Privacy Policy carefully to understand our privacy practices. The purpose of our Privacy Policy is to explain what data we collect, how it is used and shared, and how you can control it. If you do not want us to process your Personal Data as it is described in this Privacy Policy, please do not use Voge/Website.
By using Voge/Website, you understand and agree that we are providing you with tools for editing and adjusting photos and videos that you upload, and, if you so request, for generating or creating new content from them, for example with our Realistic Avatars feature.
If you have any questions about this Privacy Policy or Voge/Website, please contact us at info@metabrixlab.com (for additional contact information, please, see Section 13 of this Privacy Policy “How to Contact Us”).
This Privacy Policy DOES NOT apply to the information that:
1. INFORMATION WE COLLECT AND HOW WE COLLECT IT
We may collect several types of information, including but not limited to Personal Data, from and about you:
2. INFORMATION YOU PROVIDE WITH US DIRECTLY
When you use Voge/Website, you usually provide us with certain information, including your Personal Data:
Account information:
Contact information that allows us to communicate with you. We obtain this information when you order or register or avail subscription and avail the offers or services. This may include information the following personally identifiable information about you: Name including first and last name, primary and alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address, etc.) and information the links you click on the Application, the number of times you access the Application / Website and any such browsing information and other identifiers by which you may be contacted online or offline.
Payment information related to your financial relationships with us, such as the services we provide to you, your payment information, such as credit and debit card information (we do not store credit and debit card information on our system), and your payment history.
Profile information such as your date of birth, gender, profession, income, hobbies, Facebook profile picture (if you sign-in via Facebook and authorize us to use your Facebook profile picture), marital status, number of children, and nationality.
Shared information such as photos shared with other users of our Application / Website and services.
Service usage information related to the services we provide to you, including:
Your communications with us by social media, e-mail, electronic messages, and other electronic and non-electronic communications.
Your Networks and Connections are made available to us, depending on the permissions you have granted, from your mobile and desktop devices’ address book contacts, Facebook friends list, and other social media such as Instagram, Pinterest, and Twitter.
Device and Settings Information from or about the computers, phones, or other devices where you install or access our Application / Website and avail the services, depending on the permissions you have granted us. We collect your device attributes such as:
We further will collect information, including Personal Information and Non-Identifying Information, when you interact with us and the Application, for example when you:
You may revoke permission to access your camera or photo library through the settings on your mobile device, and here’s how to do it.
If you use an iOS device:
If you use an Android device:
3. INFORMATION WE COLLECT AUTOMATICALLY
When you Use Voge/Website, we may automatically collect certain data about you. This data is needed for the operation of Voge/Website and, among others, may be used for in-app analytics or marketing purposes. The data we collect automatically includes:
If you use an iOS device:
If you use an Android device:
Such automatically collected data helps us operate Voge and improve it to deliver better service, including but not limited to enable us to estimate our audience size, and understand how you use Voge and what you like and dislike the most.
The technologies we use for automatic data collection may include:
We use third-party analytics tools, such as Google Firebase, and Meta, to help us measure traffic and usage trends for Voge. These tools collect information via third-party analytics software development kits incorporated into Voge, which includes your pseudonymized user ID and the information about Metabrix Labs web pages you visit when following the links available to you on Voge, your actions in the Voge / Website and basic information about the type of subscription you have. We collect and use this analytics information in an aggregated manner with analytics information from other users so that it cannot reasonably be used to identify any particular user. For information on how third-party analytics tools collect and process your data and to opt out of such collection and processing, generated by your Use of Voge, please visit the following link or contact us at info@metabrixlab.com
Third-party information collection
When you use our Application / Website or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Application / Website/ websites. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers.
4. HOW DO WE PROCESS YOUR PHOTOS AND VIDEOS
We care about your privacy. With this in mind, most processing activities occur on your device only. There is, however, one exception to it: when you generate Avatars these functions require sophisticated computing resources to be performed.
You can also always request us to delete your photos or Avatars by contacting us at info@metabrixlab.com
Notwithstanding anything to the contrary elsewhere in this Privacy Policy:
5. THE PURPOSES AND OUR LEGAL BASES FOR PROCESSING YOUR PERSONAL DATA
We use your information other than photos and videos for the following purposes:
We may share your Personal Information as required or permitted by law:
We may also disclose Non-Identifiable Information:
To the extent necessary for any of the processing purposes, we take all reasonable steps to ensure that your Personal Data is reliable for its intended use, accurate, complete, and current. We also undertake to collect only such amounts and types of your Personal Data that are strictly required for the purposes mentioned in this Section 5 (“data minimization principle”).
6. YOUR RIGHTS
Access, modification, correction, and erasure. You can send us an email at info@metabrixlab.com to request access to, modification, correction, update, erasure, or portability of any Personal Data that you have provided to us and that we have about you. You can also request the deletion of your account inside the app, both for iOS and Android users. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
EEA/UK residents: Individuals residing in the European Economic Area (“EEA”) and the United Kingdom (“UK“) have certain statutory rights in relation to their Personal Data including under the General Data Protection Regulation (Regulation (EU) 2016/679) (“EEA GDPR“) and the Data Protection, Privacy, and Electronic Communications (Amendments, etc) (EU Exit) Regulations 2020 (SI 2020/1586), as may be amended from time to time (“UK GDPR“) (collectively, the “GDPR“), including the rights specified below. You can exercise these rights by contacting us (for contact information, please, see the How to Contact Us Section).
Please keep in mind that in case of a vague request to exercise any of the aforementioned rights, we may engage with you in a dialogue to ask for more details if needed to complete your request. In case this is impossible, we reserve the right to refuse to grant your request.
Following the provisions of the applicable law, we might also ask you to prove your identity (for example, by requesting your user or some other proof of your identity) in order for you to invoke the mentioned rights. This is made to ensure that no right of third parties is violated by your request and that the mentioned rights are exercised by an actual Personal Data subject or an authorized person.
Please note that we will process your request within 1 month of receiving it. We may extend this period by two months where necessary, taking into account the complexity and number of the requests. If we extend the response period, we will let you know within one month of your request. We will not discriminate against you for exercising your rights under the law.
Opting Out of Promotional Emails
IF REQUIRED BY LAW, WE WILL ASK FOR YOUR CONSENT TO SEND YOU PROMOTIONAL AND MARKETING EMAILS. IF YOU WISH TO OPT-OUT OF OUR PROMOTIONAL AND MARKETING EMAILS, YOU CAN OPT-OUT FROM OUR PROMOTIONAL AND MARKETING EMAIL LIST BY USING ANY OF THE FOLLOWING METHODS:
7. SHARING OF COLLECTED INFORMATION
We do not rent or sell your Personal Data, including photos and videos, to any third parties outside the Company or its Affiliates (as defined below).
Parties with whom we may share your Personal Data.
We may share your Personal Data with businesses that are legally part of the same group of companies that we are part of, including our subsidiaries (“Affiliates”). The Affiliates act as our data processors and may perform data processing on our behalf (e.g., providing technical support or conducting analytics). Such Affiliates are bound by appropriate contractual safeguards in place.
We may also share your Personal Data, and other collected information with third-party organizations such as contractors and service providers that we use to support our business and who are bound by confidentiality and data protection terms (consistent with this Privacy Policy) to keep your Personal Data confidential and use it only based on our instructions (“Service Providers”).
Such Service Providers include:
For the avoidance of doubt, we do not share or transfer your photos, videos, and Avatars to third parties (except temporarily storing your photos, videos, and Avatars to our cloud providers Google Cloud Platform and Amazon Web Services to provide online processing function, and thereafter deleting such photos, videos, and Avatars as described in this Privacy Policy). We use only secure places of storage, such as Google Cloud Platform and Amazon Web Services. Google LLC and Amazon Web Services, Inc. are located in the United States of America and India.
What happens in the event of a change of control? If we sell or otherwise transfer part or the whole of the Company or our assets to another organization (e.g., in the course of a transaction like a merger, divestiture, restructuring, reorganization, acquisition, bankruptcy, dissolution, liquidation), your Personal Data and any other collected information may be among the items sold or transferred.
Responding to legal requests and preventing harm. We may access, preserve, and share your information in response to a legal (like a search warrant, court order, or subpoena), government, or regulatory request if we have a good faith belief that the law requires us to do so. This may include responding to legal, government, or regulatory requests from jurisdictions where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve, and share information when we have a good faith belief it is necessary to: (i) detect, prevent and address fraud and other illegal activity; (ii) protect ourselves, you, and others, including as part of investigations; and (iii) prevent death or imminent bodily harm. Information we receive about you may be accessed, processed, and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
8. DATA SECURITY
We use reasonable and appropriate information security safeguards to help keep the collected information secure and to secure it from accidental loss and unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your collected information, we cannot guarantee the security of the collected information transmitted to or through Voge or an absolute guarantee that such information may not be accessed, disclosed, altered, or destroyed. Any transmission of your collected information is at your own risk. We are not responsible for the circumvention of security measures contained in Voge. Please understand that there is no ideal technology or measure to maintain 100% security. Among others, we utilize the following information security measures:
The safety and security of your information also depend on you. Your privacy settings may also be affected by changes to the social media services, through which you may share your photos and videos. We are not responsible for the functionality, privacy, or security measures of any other organization.
Security breaches: If we learn of a security systems breach, we may either post a notice or attempt to notify you by email (if it was provided) and will take reasonable steps to remedy the breach as specified in applicable law and this Privacy Policy. If we learn of a potential Personal Data breach, together with other actions referred to in the Privacy Policy, we will also undertake particular actions to remedy the breach as appropriate under the circumstances, which may include, logging you out from all the devices, resetting a password (sending a temporary password for you to apply) and performing other reasonably necessary activities and actions.
By using this Application, you agree that the Company will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. We do not control third parties collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.
If you want to report a security incident related to Voge/Website, please contact us at info@metabrixlab.com.
Contacting us: You can provide your feedback or report a technical issue by using the ”Contact Us“ button in Voge settings. The email will be sent from your email to info@metabrixlab.com, and the message will contain the following diagnostics information that will help us to resolve your issue/address your request:
This information is used to assess your feedback and/or identify the problem if you are reporting one and is NOT USED to identify users individually.
Contacting you: If you are using Voge you may receive electronic communications from us (e.g., by posting in-app notices in Voge, push notifications, or emails). These communications may include notices about Voge or its in-app subscriptions: e.g., changes/updates to features of Voge and their scope, prices of in-app subscriptions, technical and security notices, as well as updates to this Privacy Policy and Voge Terms of Use. Upon your consent, we will also share with you our marketing materials about new products, features, or offers from Voge and its affiliates.
9. DATA RETENTION
We may retain your Personal data in connection with your privacy-related requests and communications with us, if any, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Even if we delete some or all of your Personal Data, we may continue to retain and use anonymized data previously collected that can no longer be used for personal identification.
10. CROSS-BORDER TRANSFERS
The Company is incorporated in India. Accordingly, your Personal Data may be transferred to and stored in India or in other countries.
Where required under the EEA GDPR, in case of transfers of personal data from the EEA to countries outside the EEA, where we cannot rely on adequacy decisions adopted by the European Commission (for more information, please see here) we ensure appropriate safeguards are in place to guarantee the continued protection of your personal data, particularly by signing the Standard Contractual Clauses of the European Commission (article 46(2)(c) GDPR). For more information on these Standard Contractual Clauses, please see here.
Where required under the UK GDPR, in case of transfers of personal data to countries outside the United Kingdom, we ensure appropriate safeguards are in place to guarantee the continued protection of your personal data, particularly by signing the UK Addendum to the EU Standard Contractual Clauses or the UK International Data Transfer Agreement, whichever is more appropriate in the given situation. For more information on UK Addendum and the UK International Data Transfer Agreement please see here. We may also guarantee the protection of your personal data by relying on adequacy decisions adopted or approved by the authorities in the United Kingdom.
As to the location of our servers, we use AWS servers located in the USA for Voge operation, while our analytics operations are processed both on the servers provided by AWS (located in the USA) and by Google LLC (located in the Republic of Ireland).
For further information please contact info@metabrixlab.com
11. CHILDREN
If you are under 13, do not: (i) Use or provide any information in Voge or through any of its features, or (ii) provide any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected or received any Personal Data from a child under 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us (for contact information, please, see the How to Contact Us Section).
Age limitation for EEA residents. Due to requirements of the GDPR, you shall be at least 16 years old in order to Use Voge. To the extent prohibited by applicable law, we do not allow the use of Voge by EEA residents younger than 16 years old. If you are aware of anyone younger than 16 Using Voge, please contact us (for contact information, please, see the “How to Contact Us” Section), and we will take the required steps to delete the information provided by such persons.
12. OTHER WEBSITES AND SERVICES
We are not responsible for the practices employed by any websites or services linked to or from Voge, including the information or content contained within them. Where we have a link to a website or service, linked to or from Voge, we encourage you to read the privacy policy stated on that website or service before providing information on or through it.
13. HOW TO CONTACT US, EEA/UK REPRESENTATIVE, AND DATA PROTECTION OFFICER
General contact details. If you have any questions about this Privacy Policy or Voge, please contact us via email at info@metabrixlab.com or our mailing address:
Metabrix Labs Private Limited
Flat 2903, Tower A, Golf Edge Residency, Near Wipro Circle, Madhava Reddy Colony, Gachibowli, Hyderabad, Telangana 500032
14. CHANGES TO OUR PRIVACY POLICY
We may update our privacy policy from time to time. If we make material changes to our privacy policy, we will post the updated privacy policy on this page and notify you by e-mail and/or text message to the primary e-mail address and/or phone number specified in your account.
The effective date of the privacy policy is the “Last Modified” date identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address and/or phone number for you and for periodically visiting this privacy policy to check for any changes.
Policy updates: The company reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting on our Application.
15. DISCLAIMER
Although the Company will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that the Company will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. We do not control third parties collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.
16. GLOSSARY OF TERMS
Cookie means a unique identifier, usually made up of small bits of text or code. For more information, please read our Cookies Policy.
Device Data means information concerning a device you use to access, use, or interact with the Site, such as operating system type or mobile device model, browser type, domain, and other system settings, the language your system uses, and the country and time zone of your device, geo-location, unique device identifier or another device identifier, mobile phone carrier identification, and device software platform and firmware information.
Non-Identifying Information means information that alone cannot identify you, including data from Cookies, Pixel Tags and Web Beacons, and Device Data. Non-Identifying Information may be derived from Personal Information.
Online Communities mean, collectively, our social networking pages or accounts, forums, bulletin boards, discussion groups, chat rooms, or other methods of communication that may be offered on or linked through the Site.
Other Sources means sources of information that legally provide the Company with your information, and which are outside the scope of this Privacy Statement at the time of collection.
Personal Information means information about you that specifically identifies you or, when combined with other information we have, can be used to identify you. This includes the following types of information:
Contact Information: your name, postal address, email address, social networking website user account names, telephone numbers, or other addresses at which you are able to receive communications.
Third-Party Ad-Servers means Vendors and other third parties that provide the technology to place ads on Applications / Websites and track ad performance.